DORAVIQUE™ is owned and operated by Beijing Hehe Yeye Health Technology Co., Ltd. The company operates the DORAVIQUE™ online store and provides customer support for purchases made through the store.

DORAVIQUE™ specializes in solid fragrance objects designed around scent, tactile interaction, portability and distinctive physical forms.

The collection includes fragrance objects with rotating, sliding, pressing, unfolding, flipping, layering, rolling and wearable structures. Each product combines its own fragrance composition with a specific method of interaction and application.

Our products are designed to closely match the product photographs and descriptions. However, slight differences in finish, tone, texture, fragrance-core surface, assembly or mechanical feel may occur between individual pieces.

Products with rotating, sliding, folding, magnetic, reversible or other moving structures may also show minor differences in movement, alignment or tactile resistance.

Minor variations in finish, texture, color, surface detail, fragrance-core appearance, assembly, movement resistance or tactile feedback are not necessarily considered defects.

For products with moving or interactive structures, slight differences in alignment, tension, movement or resistance may occur as part of normal manufacturing variation.

Originality is central to DORAVIQUE™. We focus on combining solid fragrance with distinctive object forms, interaction, material language and personal scent rituals.

Rather than repeating one conventional fragrance container, our goal is to develop a recognizable collection in which different scents can have different forms, gestures and methods of application.

A DORAVIQUE™ concept may begin with a fragrance, a physical gesture, a material reference or an object mechanism.

Development may include form studies, proportion development, mechanism studies, material references, opening and closing behavior, tactile-feedback testing and consideration of how the fragrance reaches the skin.

The objective is to create an object whose form, scent and method of interaction feel connected rather than treated as separate elements.

Eligible products may be returned within 30 calendar days after confirmed delivery, subject to the conditions stated in our Return and Refund Policy.

Email service@doravique.com with your order number, the item you wish to return, the reason for the return and relevant photographs or videos where appropriate.

Please do not automatically send merchandise to our registered business address.

After your return request has been reviewed and approved, customer support will provide the appropriate return warehouse address and return instructions.

Customers are generally responsible for shipping costs on preference-based returns.

If a confirmed problem was caused by an error attributable to us, we will provide an appropriate solution without requiring the customer to bear additional costs caused by that error.

After an approved return has been received and inspected, an eligible refund is initiated to the original payment method within 5–10 business days.

Your payment provider may require additional time to post the credit to your account.

Contact us promptly with your order number and relevant photographs or videos.

After review, we will provide an appropriate replacement, refund, reshipment or return solution for a confirmed error attributable to us.