Terms of Use

DORAVIQUE™

WEBSITE ACCESS / ACTIVE

TERMS OF USE.

The rules governing access, interaction and use of the DORAVIQUE™ digital store.

These Terms of Use explain how visitors and customers may access and use doravique.com, including permitted activities, prohibited conduct, customer accounts, website content, intellectual property, website availability, security and related legal conditions.

17

WEBSITE CLAUSES
ACCESS CONTROL
INTERFACE GOVERNANCE

ACCESS
ACCOUNT
CONTENT
SECURITY
PURCHASE
LEGAL
01

WEBSITE
OPERATOR

WEBSITE OPERATOR

doravique.com is operated by the DORAVIQUE™ store operator.

DORAVIQUE™ and doravique.com are owned and operated by Beijing Hehe Yeye Health Technology Co., Ltd.

References to “DORAVIQUE™,” “we,” “us,” or “our” in these Terms refer to the store operator. References to “you” or “your” refer to a website visitor, customer or other user of the website.

02

TERMS
ACCEPTANCE

ACCEPTANCE OF THESE TERMS

Access is subject to these Terms of Use.

By accessing or using doravique.com, you agree to comply with these Terms of Use and applicable law.

If you do not agree to these Terms, please discontinue use of the website. Purchases are additionally governed by our Terms and Conditions and other applicable store policies.

03

USER
ELIGIBILITY

ELIGIBILITY

Independent purchasing requires legal capacity.

To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

04

PERMITTED
WEBSITE
USE

PERMITTED WEBSITE USE

Use the website for legitimate store activity.

You may use the website for lawful personal shopping, product research, account management, order-related activity, customer support and other legitimate activities connected with our services.

A limited, revocable, non-exclusive and non-transferable permission is granted to access and use the website for these purposes, subject to these Terms.

01 Shopping

Browse and purchase DORAVIQUE™ products.

02 Product Research

Review product information, specifications and content.

03 Account

Manage available customer-account functions.

04 Orders

Perform legitimate order-related activities.

05 Support

Contact customer service about store matters.

06 Lawful Use

Other legitimate activities connected with our services.

SECTION 05 / PROHIBITED USES

Unauthorized use may result in restriction.

The website may not be used for unlawful activity, unauthorized access, harmful technical activity, rights infringement or unauthorized commercial exploitation.

01

Violate applicable laws or regulations.

02

Commit fraud or submit false or misleading information.

03

Attempt unauthorized access to systems, accounts or data.

04

Introduce malware, malicious code or harmful technology.

05

Interfere with website security, availability or operation.

06

Use automated tools to scrape or collect website information without authorization.

07

Collect another person’s information unlawfully.

08

Infringe intellectual property, privacy, publicity or other legal rights.

09

Misrepresent your identity or relationship with DORAVIQUE™.

10

Use website content or services for unauthorized commercial activity.

We may restrict website access, suspend an account, cancel an affected order, or take other reasonable action if prohibited activity is identified.

SECTION 06 / INTELLECTUAL PROPERTY

The digital interface and the objects behind it form part of DORAVIQUE™.

The DORAVIQUE™ name, branding, product presentation, website design, graphics, photographs, text, videos, logos, original design concepts, sketches, fragrance-object concepts, mechanical concepts, interactive structures, visual forms and other original website content are owned by, licensed to, or lawfully used by the store operator.

Protected website content may not be copied, reproduced, modified, republished, distributed, sold, manufactured, imitated or commercially exploited without appropriate authorization, except where applicable law permits such use.

Nothing on the website transfers ownership of our intellectual property or the intellectual property of a third party to a user.

Where protected by applicable law, users may not reproduce, manufacture, imitate, reverse-engineer for commercial copying, or commercially exploit DORAVIQUE™ original product concepts, sketches, fragrance-object structures, mechanical structures, interactive designs, visual forms or distinctive product presentations without authorization.

07

ACCOUNT
DATA
ACCURACY

ACCOUNTS & INFORMATION ACCURACY

Keep account and checkout information accurate.

Where customer account or checkout features are available, you are responsible for providing current, complete and accurate information.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.

Please notify us promptly if you believe your account or order information has been accessed or used without authorization.

08

REVIEW
USER
CONTENT

CUSTOMER REVIEWS & CONTENT

Submitted content remains your responsibility.

If the website allows reviews, photographs, comments, questions or other customer submissions, you are responsible for ensuring that your content is accurate, lawful and does not violate another person’s rights.

By voluntarily submitting content for publication, you grant DORAVIQUE™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display and use that content in connection with operating, improving and promoting the store, subject to applicable law and our Privacy Policy.

We may decline, moderate or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

SECTION 09 / PRODUCT INFORMATION

Digital presentation may differ slightly from the physical object.

We make reasonable efforts to present website content and DORAVIQUE™ product information accurately.

01 / VISUAL Color

Photography, lighting and display calibration may affect appearance.

02 / MATERIAL Finish

Minor differences in finish, texture and surface detail may occur.

03 / OBJECT Dimensions

Reasonable manufacturing variation may affect dimensions or weight.

04 / MECHANISM Interaction

Movement, alignment, resistance or tension may vary slightly.

DORAVIQUE™ focuses on solid fragrance objects combining fragrance, sculptural form, material expression and physical interaction. Products may reflect original concepts, mechanism studies, movement development, proportion testing, material combinations, tactile feedback and visual detailing created or curated for the DORAVIQUE™ collection.

Minor differences in finish, fragrance-core texture, color tone, assembly, dimensions, weight, movement resistance or tactile feedback may occur. Products with rotating, sliding, folding, magnetic, reversible or other interactive components may also vary slightly in movement, alignment or tension. These characteristics are not necessarily defects.

Product information may be corrected or updated if an error, inaccuracy or omission is identified.

SECTION 10 / INFORMATIONAL CONTENT

Product language describes the experience, not a guaranteed outcome.

DORAVIQUE™ products are presented primarily as solid fragrance objects and personal fragrance pieces combining scent, tactile interaction, visual form and personal ritual.

Any references to mood, atmosphere, tactile satisfaction, sensory experience, intimacy, ritual or similar experiences are provided for general informational and product-context purposes only.

They do not guarantee any medical, psychological, therapeutic, financial, emotional or other particular result.

Website content is not intended to replace medical, legal, financial or other qualified professional advice.

i

PRODUCT CONTEXT
GENERAL INFORMATION
NO GUARANTEED OUTCOME

11

THIRD
PARTY
SYSTEMS

THIRD-PARTY SERVICES & LINKS

Some store functions depend on external services.

doravique.com uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, customer-service, communication, security and advertising providers.

The website may contain links to third-party websites or services. Third-party content, availability, products, services, security and privacy practices may be governed by their own terms and policies.

A third-party link does not necessarily indicate that DORAVIQUE™ controls or endorses every aspect of that third party’s website or service.

SECTION 12 / WEBSITE AVAILABILITY

Website functions may change or pause.

We may update, maintain, modify, restrict, suspend or discontinue portions of the website where reasonably necessary.

Temporary interruptions may occur because of maintenance, technical problems, security issues, provider outages, system updates or circumstances outside our reasonable control.

We do not guarantee that every website feature will always be available, uninterrupted or free from errors.

SECTION 13 / WEBSITE SECURITY

Online systems cannot be guaranteed perfectly secure.

We use reasonable measures intended to support website and information security.

However, no website, electronic communication or online transmission method can be guaranteed to be completely secure.

You are responsible for using reasonable precautions when accessing the website and for protecting your device, account credentials and personal information.

14

PURCHASE
POLICY
LAYER

PURCHASE POLICIES

Purchases operate under additional store policies.

Purchases submitted through doravique.com are additionally governed by the following policies:

01 Terms and Conditions
02 Shipping Policy
03 Return & Refund Policy
04 Privacy Policy
05 Payment & Security

If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.

DORAVIQUE™ / WEBSITE SUPPORT

Questions about the store or your access?

Contact the DORAVIQUE™ customer-support team if you have questions about the website, an account, an order, a store policy or another customer-service matter. For order-related questions, please include your order number and the email address used at checkout.

CONTACT CUSTOMER SUPPORT
DV OFFICIAL
REGISTRY

Business & Contact Information

Official company and customer-support information for the DORAVIQUE™ online store.

Brand Name
DORAVIQUE™
Legal Company Name
Beijing Hehe Yeye Health Technology Co., Ltd.
Owner
Zhao Haizhi
Business Address
Room 2513, 2nd Floor, Building 9, No. 18 Tianhe North Road, Huangcun Town, Daxing District, Beijing, China
Customer Support Email
Customer Support Phone
Customer Service Hours
Daily, 8:00 AM – 10:00 PM
Typical Response
Within 24 hours

DORAVIQUE™ is owned and operated by Beijing Hehe Yeye Health Technology Co., Ltd.

DORAVIQUE™